Hi,
I was just configuring the Ticket::NumberGenerator, i've selected the Autoincrement option, its working fine but i have a doubt regarding the limit of the tickets in this "1000090". it almost have around 10lakhs ticket limit....
We are estimating that we may get tickets aroung 5 lakh tickets per year. So if the tickets reaches the maximum limit i.e., above 10 lakhs after two years what would be my ticket number after that??? will the random size of the ticket pattern will automatically extends or anything else?
Hope you got my concern..!!!
limit of the tickets in Autoincrement
Moderator: crythias
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limit of the tickets in Autoincrement
Many Thanks,
Ravi
Ravi
Re: limit of the tickets in Autoincrement
it will automatically extend to have one more digit
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 17
- Joined: 16 Feb 2011, 12:17
- Znuny Version: 2.4
- Real Name: Ravi
- Company: Patni Telecom Systems
- Location: Hyderabad, India
- Contact: