Lost connection to OTRS

[vkandersv]

Hi,

We have some problems with our OTRS-configuration,

A couple of times a day (hard to tell exactly what we are doing), the webinterface dies and takes many seconds to complete, sometimes we get a lost connection in the webbrowser....,

We are 2 persons online, no customer via webinterface.

We are running the prepackaged OTRS 3.0.6 from otrs.org, that installs Apache, MySQL and OTRS at once
Windows Server 2003 R2,
1.5 GB Ram, 2 vCPU (running in a vCenter environment)

I have noticed this in the logs:


(apache error.log)
ModPerl::Util::exit: (120000) exit was called at C:/PROGRA~1/OTRS/OTRS/Kernel/cpan-lib/CGI/Carp.pm line 561[Fri Mar 11 15:09:40 2011] [notice] Parent: child process exited with status 25 -- Restarting.
Scalars leaked: 1
Scalars leaked: 1
Scalars leaked: 1
[Fri Mar 11 15:09:46 2011] [notice] Apache/2.2.17 (Win32) mod_apreq2-20090110/2.7.1 mod_perl/2.0.4 Perl/v5.12.2 configured -- resuming normal operations
[Fri Mar 11 15:09:46 2011] [notice] Server built: Oct 18 2010 01:58:12
[Fri Mar 11 15:09:46 2011] [notice] Parent: Created child process 1632
Scalars leaked: 1
Scalars leaked: 1
Scalars leaked: 1
[Fri Mar 11 15:09:52 2011] [notice] Child 1632: Child process is running
[Fri Mar 11 15:09:52 2011] [notice] Child 1632: Acquired the start mutex.
[Fri Mar 11 15:09:52 2011] [notice] Child 1632: Starting 64 worker threads.
[Fri Mar 11 15:09:52 2011] [notice] Child 1632: Starting thread to listen on port 80.
Scalars leaked: 1
Scalars leaked: 1
Scalars leaked: 1
Scalars leaked: 1

[vkandersv]

We did a move to a linux-distro and it seems to have far much better performance, so this might not be an issue anymore

[szkjr]

I have the same problem

[vkandersv]

We have had none of those problems adter the linux move...

[qhzchina]

I have the same problem.
Can anyone tell me why the apache always restart?

[linnh]

I have the same problem too.