I have a project with otrs and need to define my Customer to select only the Tickets Type they can report.
Im figuring out in the way a customer can select queue and automatic appears ticket type or to defined by system config. Its this possible.
Please help me.
Tickets Type depends of customer.
Moderator: crythias
-
crythias
- Moderator
- Posts: 10170
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: Tickets Type depends of customer.
Start here: http://forums.otrs.org/viewtopic.php?f=60&t=7138
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask