[SOLVED] How to get articles body trought php ?

[benoitm]

Hi everyone !

I have a big problem to get article body content with php (trought SOAP module) I prefer to use SOAP module instead of manual query to OTRS Database...

But when i do :

Code: Select all

$article_datas = $this->soapclient->__soapCall("Dispatch", array($this->user, $this->pass, 
				"TicketObject", 	"ArticleGet", 
				"ArticleID",		$article_id, 
			));

:

$article_datas is an array with all data, and hash values... I can't do $article_datas['Body'] to get the body content... why ?

how to do that? (php)

thanks a lot

[benoitm]

I'm here on the official user forum and no answer to this "basic" function ... where to go to have one? please

thanks a lot

[jojo]

Writing you own client is not a basic function. Please have at the API description (http://dev.otrs.org/)

(Moved Thread to development forum)

[benoitm]

It's done... thanks

[Andre Bauer]

Would be nice you would post your solution to help others

[benoitm]

OK yes here is a poart of my solution

It is a function of my homemade class

Code: Select all

// get and return array of on article (SOAP)
	public function get_article_infos($article_id){
		$__article_infos = array();
		try{
			$__article_infos = $this->soapclient->__soapCall("Dispatch", array($this->user, $this->pass, 
				"TicketObject", 	"ArticleGet", 
				"ArticleID",		$article_id, 
			));
			
			// 1 dimension array from 2 dimensions
			$values = array_values($__article_infos);
			$key_start = 0;
			$key_end = count($values)-1;
			for ($key = $key_start; $key < $key_end; $key++) {
				$value = $key + 1;
				$article_infos[$values[$key]] = $values[$value];
				$key++;
			}
			return (array)$article_infos;
		}
		catch(SoapFault $soap_error){
			$this->soap_error = $soap_error;
			echo $soap_error;
		}
	}

With that i can do for exemple : $article_info['Body'] to get the body

I have many functions, one to get all articles information of one ticket, with for and other php code

Contact if you need more information of this