This works great if I use the field as a free text but that opens us up to mistypes and agents recording things that are not services. I thought it would a simple thing but apparently not.
I have the following in the class definition, is there any way i can make the service field a link to services? either a drop down or a search/index like the owner field wold be perfect
Code: Select all
[
{
Key => 'Service',
Name => 'Service',
Searchable => 1,
Input => {
Type => 'Text',
Size => 50,
MaxLength => 50,
},
},
{
Key => 'Type',
Name => 'Type',
Searchable => 1,
Input => {
Type => 'GeneralCatalog',
Class => 'AccessRightsType',
Translation => 1,
},
},
{
Key => 'Owner',
Name => 'Owner',
Searchable => 1,
Input => {
Type => 'Customer',
},
},
];