[SOLVED] Customer Companies - Details

[LightBulb]

Hi All,

When I go to Customer Company Management and add/edit an entry I can fill out Company Details including an URL (see attached screen shot). Can somebody tell me where these details are used or shown. It would be nice if the details are shown when viewing a ticket related to the customer.

Thanks!

Maurice

[crythias]

A customer that has "Demo Company" as the customer's ID will have (at least) a link to these demographics.
http://forums.otrs.org/viewtopic.php?f=60&t=7531

[LightBulb]

Hi Crythias,

When in a ticket zoom I do see a link to Demo Company. However when I click on the link I see the customer details not the customer company details. See attached screenshot.

Thanks,

Maurice

[LightBulb]

I got it working, although I was able to add customer companies the company info did not show up in the ticket. After I added CustomerCompanySupport => 1 to Config.pm it worked. See also: http://www.mail-archive.com/otrs@otrs.org/msg32987.html