populate the Company with the Otrs Companies list

Moderator: crythias

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jamlydm
Znuny newbie
Posts: 14
Joined: 24 Mar 2011, 23:03
Znuny Version: 3.0.6

populate the Company with the Otrs Companies list

Post by jamlydm »

I decided to keep all my data in otrs database and not to access my own. So i decided migrate some services to otrs. Lets see what i want to do now:

Customer1 -> Company1 makes transaction with Customer2 -> Company2
Customer1 enter a ticket "Cancel transaction". I have a TicketFreeText1 with the "transaction number" and TicketFreeText2 to enter "Company"
I want to populate the Company with the Otrs Companies list (CustomerID list) without my own CustomerID. Its this possible?

mod note: topic moved from Howtos because it didn't apply to original topic, plus no moderation required outside HowTos -- crythias
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