I decided to keep all my data in otrs database and not to access my own. So i decided migrate some services to otrs. Lets see what i want to do now:
Customer1 -> Company1 makes transaction with Customer2 -> Company2
Customer1 enter a ticket "Cancel transaction". I have a TicketFreeText1 with the "transaction number" and TicketFreeText2 to enter "Company"
I want to populate the Company with the Otrs Companies list (CustomerID list) without my own CustomerID. Its this possible?
mod note: topic moved from Howtos because it didn't apply to original topic, plus no moderation required outside HowTos -- crythias
populate the Company with the Otrs Companies list
Moderator: crythias