I need fast help.
When i try to add new client as root in clients/add new (im adding to backend database) a there is row called "Customer ID" its empty.
What it is this ?
Where i can find actual "custoemr id" for a new client
Can I set this row for example "5000" for all new clients created manualy by me ?
I usisng OTRS 2.4.8.
Thanks
R.P.
Creating new client , customer, what for is "Customer ID"
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robertforum
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Re: Creating new client , customer, what for is "Customer I
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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robertforum
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Re: Creating new client , customer, what for is "Customer I
Ok thanks.
So, it is to collecting customer users in groups a giving them persmisions (or not) to each queue.
Now I do not use goups and each customer have own number = id in table customer users , and this is a good chocie, because i dont want to customers can se theirs ticket each other.
So when i create a new customer i must to write customer_id where i can find it ?
Im asking becouse im worring about data integration i database when i start writing random number to each customer.
So, it is to collecting customer users in groups a giving them persmisions (or not) to each queue.
Now I do not use goups and each customer have own number = id in table customer users , and this is a good chocie, because i dont want to customers can se theirs ticket each other.
So when i create a new customer i must to write customer_id where i can find it ?
Im asking becouse im worring about data integration i database when i start writing random number to each customer.