[SOLVED] Adding "Involve / Inform" field on ticket zoom

[iztok]

Hi,

in Action=AdminSysConfig;Subaction=Edit;SysConfigSubGroup=Frontend%3A%3AAgent%3A%3ATicket%3A%3AMenuModule;SysConfigGroup=Ticket

I can customize the menu with items that I want seen on ticket zoom. I am missing field inform / involve agent. It is stored in some places in OTRS but I really have no idea how to bring it up in the menu of ticketzoom.

This is what i'm talking about:



Any help appreciated, as always.

[iztok]

bump!

[jojo]

this will done via note

[iztok]

this will done via note

Thanks, missed the obvious.