how to export the owner data in the state report?

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woi6v
Znuny newbie
Posts: 2
Joined: 23 Mar 2011, 03:44
Znuny Version: OTRS 2.4.7

how to export the owner data in the state report?

Post by woi6v »

Hi All,

I want to create a new stats report for OTRS, in this report I want to know the owner of each case which was closed or pending close. But I found when I tried to create a new state report, there is no owner attribute in step 2 page(refer to the screenshot). Anyone knows how can I export the owner data in the state report? Thanks!
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woi6v
Znuny newbie
Posts: 2
Joined: 23 Mar 2011, 03:44
Znuny Version: OTRS 2.4.7

Re: how to export the owner data in the state report?

Post by woi6v »

I solved this problem via sql box myself
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iztok
Znuny newbie
Posts: 83
Joined: 06 Jan 2011, 14:28
Znuny Version: 3

Re: how to export the owner data in the state report?

Post by iztok »

Mind sharing the solution with us? :)
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cmadoery
Znuny newbie
Posts: 84
Joined: 27 Jan 2011, 22:10
Znuny Version: 5.0.x
Company: AnyWeb AG
Location: Zürich, Switzerland

Re: how to export the owner data in the state report?

Post by cmadoery »

I would also be interested!

Regards,
Christof
OTRS 5.0.x, CentOS 6.6, MariaDB 10.1.20
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