Whats my issue is I want the all incoming emails to be in my inbox even after creating a ticket.
how to solve it when I received new ticket but my email inbox was empty ? how to make it the incoming email can view in my inbox even after creating a ticket?
Imap issue?
Moderator: crythias
Imap issue?
fedora 5.0, OTRS 3.0.6
Professional software engineer
Professional software engineer
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crythias
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Re: Imap issue?
You can't. Use a dedicated mailbox for OTRS.
http://forums.otrs.org/viewtopic.php?f=62&t=4694
http://forums.otrs.org/viewtopic.php?f=62&t=4694
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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Re: Imap issue?
I think i solve my problem , yesterday I search on google found this http://www.mail-archive.com/otrs@otrs.org/msg24483.html
it show how to receive mail to inbox and receive to otrs
thank for your information
it show how to receive mail to inbox and receive to otrs
thank for your information
fedora 5.0, OTRS 3.0.6
Professional software engineer
Professional software engineer