i have this problem when i set Responsible in a ticket. Anyone can tell me how to resolve it. I think it's a stupid thing, but i am a newbie of OTRS and so each error make me crazy...
Code: Select all
Error: Need HistoryType!
Comment:
Bug Report:
Traceback: ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Fri Apr 8 09:55:02 2011
Message: Need HistoryType!
Traceback (31338):
Module: Kernel::System::Ticket::Article::ArticleCreate (v1.232) Line: 109
Module: Kernel::Modules::AgentTicketResponsible::Run (v1.58.2.3) Line: 536
Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 819
Module: /opt/otrs/bin/cgi-bin/index.pl (v1.88) Line: 48