Escalated ticket?

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oscar
Znuny newbie
Posts: 68
Joined: 04 Mar 2011, 11:02
Znuny Version: 3.0.6

Escalated ticket?

Post by oscar »

how the pending ticket will go through escalated ticket? how to setup escalated ticket? can anyone teach me this ?


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fedora 5.0, OTRS 3.0.6

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