Autocomplete BounceTo

[HervE]

Hello,

Is it possible to have customer autocomplete on the BounceTo field?

I tried to adapt AgentTicketBounce.dtl, comparing it to AgentTicketForward.dtl, but did not succeed.

Regards,
HervE

[HervE]

Just like Cc and Bcc (in Compose and Forward menus), I tried to add

Code: Select all

    Core.Agent.CustomerSearch.Init($("#BounceTo"), $QData{"ActiveAutoComplete"});

in Kernel\Output\HTML\Standard\AgentCustomerSearch.dtl.
And - of course

Code: Select all

$Include{"AgentCustomerSearch"}

at the beginning of Kernel\Output\HTML\Standard\AgentTicketBounce.dtl.

But did not achieve the expected result.

Is anything missing?

HervE