Customer Search Criteria

Moderator: crythias

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Azharuddin shah
Znuny newbie
Posts: 6
Joined: 11 Feb 2011, 17:02
Znuny Version: 3.0.5

Customer Search Criteria

Post by Azharuddin shah »

I need to add name('first_name && last_name') search criteria in new phone ticket customer search as well as in normal customer search.
Please help me how to do it.. :) :(
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Daniel Obee
Moderator
Posts: 644
Joined: 19 Jun 2007, 17:11
Znuny Version: various
Real Name: Daniel Obée
Location: Berlin

Re: Customer Search Criteria

Post by Daniel Obee »

CustomerSearchFields are defined in the /Kernel/config.pl file.

Please use the proper forum for your requests! The developer forum is for developers only.

Greets
Dan
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crythias
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Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
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Re: Customer Search Criteria

Post by crythias »

Add the search criteria in the Config.pm
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
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Re: Customer Search Criteria

Post by crythias »

Also, absolutely not necessary to cross post, and PM. This isn't USENET. Pick one forum (not developer, not howto) and ask your question.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
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