Mail issues

[bsverdlik]

I'm not sure what's going on.. I have just configured the server to create new tickets using postfix (procmail) and all works well, except when replying to the sender.

This is the error I get

Backend ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Thu Apr 21 12:10:01 2011 Message: Impossible to send message to:

Error Message: Impossible to send message to: "

Error Details

Backend ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Thu Apr 21 12:15:16 2011 Message: Impossible to send message to: "bsverdlik Sverdlik Boris" <Boris.Sverdlik@abnamro.com> . Traceback (17082): Module: Kernel::System::Ticket::Article::ArticleSend (v1.274) Line: 2042 Module: Kernel::Modules::AgentTicketForward::SendEmail (v1.97) Line: 823 Module: Kernel::Modules::AgentTicketForward::Run (v1.97) Line: 83 Module: Kernel::System::Web::InterfaceAgent::Run (v1.58.2.1) Line: 853 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 46 Module: (eval) (v1.89.2.1) Line: 204 Module: ModPerl::RegistryCooker::run (v1.89.2.1) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.89.2.1) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line:


I haven't looked in the database yet, but I have the following configs set

# get config data
$Self->{FQDN} = $Self->{ConfigObject}->Get('FQDN');
Sendmail
$Self->{MailHost} = $Self->{ConfigObject}->Get('SendmailModule::Host')
my host
|| die "No SendmailModule::Host found in Kernel/Config.pm";
$Self->{SMTPPort} = $Self->{ConfigObject}->Get('SendmailModule::Port') || 'smtp(25)';
25
$Self->{User} = $Self->{ConfigObject}->Get('SendmailModule::AuthUser');
$Self->{Password} = $Self->{ConfigObject}->Get('SendmailModule::AuthPassword');
return $Self;

[bsverdlik]

Never mind.. Another case of my ignorant SA. Oh I didn't know you needed to forward e-mails.