default TicketFreeTime Value

[dma976]

Hello,

I want to know if it is possible to change the default value for ticketfreetime from the aktual time to a time which isn't allowed. So that everyone has to chose a date.

Also I want to know if it is possible to chane the input format for ticketfreetime from DateInputFormatLong ('%D.%M.%Y - %T') to DateInputFormat ('%D.%M.%Y').

Thanks
Ela

[crythias]

You should be able to make it Optional:No

[dma976]

Yes, but this feeld need to be filled out. But the default value of the feeld is a valid value.
If an agent opens the form it has the value 24.04.2011 an he didn't need to change it.

[dma976]

I have found this,

Code: Select all

If you want to set a FreeTime value to null, just supply zeros:

    my $Success = $TicketObject->TicketFreeTimeSet(
        Counter               => 1,
        Prefix                => 'TicketFreeTime',
        TicketFreeTime1Year   => 0,
        TicketFreeTime1Month  => 0,
        TicketFreeTime1Day    => 0,
        TicketFreeTime1Hour   => 0,
        TicketFreeTime1Minute => 0,
        TicketID              => 123,
        UserID                => 23,
    ); 

Events: TicketFreeTimeUpdate

but I do not know how to use it and what exactly it does or where to use it.