Hi All,
Want to know the basic difference between "My Ticket" and "Company Ticket" in the customer web interface, please ellaborate looking fwd for your kind reply.
Regards
Rohit Singh
Difference between "My Ticket" and "Company Ticket"?
Moderator: crythias
Difference between "My Ticket" and "Company Ticket"?
Regards
Rohit Singh
OTRS 3.0.7
Platform: Windows XP, MAC OS X
DB: OTRS db
Rohit Singh
OTRS 3.0.7
Platform: Windows XP, MAC OS X
DB: OTRS db
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yuri0001
- Znuny superhero
- Posts: 630
- Joined: 17 Mar 2011, 14:40
- Znuny Version: 5.0.6
- Real Name: Yuri Kolesnikov
- Location: Russia
Re: Difference between "My Ticket" and "Company Ticket"?
My Ticket is the ticket of particular client, but Company Ticket is tickets of all client of Company to which they belong
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
-
crythias
- Moderator
- Posts: 10170
- Joined: 04 May 2010, 18:38
- Znuny Version: 5.0.x
- Location: SouthWest Florida, USA
- Contact:
Re: Difference between "My Ticket" and "Company Ticket"?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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