i am trying to install additional package on my otrs 3.0.7 installation (upgraded from 2.4.5)
but i receive strange error during the operation
Code: Select all
[otrs@osiride-lp-032 bin]$ ./otrs.PackageManager.pl -a install -p /tmp/FAQ-2.0.4.opm
ERROR: OTRS-otrs.PackageManager.pl-10 Perl: 5.8.8 OS: linux Time: Tue May 10 17:05:06 2011
Message: C-Parser:
mismatched tag at line 16, column 2, byte 418 at /usr/lib64/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi/XML/Parser.pm line 187
!
Traceback (28061):
Module: Kernel::System::XML::XMLParse (v1.105) Line: 755
Module: Kernel::System::Package::PackageParse (v1.119) Line: 1569
Module: ./otrs.PackageManager.pl (v1.10) Line: 343
ERROR: OTRS-otrs.PackageManager.pl-10 Perl: 5.8.8 OS: linux Time: Tue May 10 17:05:06 2011
Message: XML::Parser produced errors. I use XML::Parser::Lite as fallback!
Traceback (28061):
Module: Kernel::System::XML::XMLParse (v1.105) Line: 756
Module: Kernel::System::Package::PackageParse (v1.119) Line: 1569
Module: ./otrs.PackageManager.pl (v1.10) Line: 343
Subroutine XML::Parser::Lite::_parse_re redefined at /home/user/public_html/otrs/Kernel/cpan-lib/XML/Parser/Lite.pm line 143.
mismatched tag 'head'
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[otrs@osiride-lp-032 bin]$ ./otrs.CheckModules.pl
o CGI............................ok (v3.50)
o Crypt::PasswdMD5...............ok (v1.3)
o CSS::Minifier..................ok (v0.01)
o Date::Format...................ok (v2.22)
o Date::Pcalc....................ok (v1.2)
o DBI............................ok (v1.52)
o DBD::mysql.....................ok (v3.0007)
o Digest::MD5....................ok (v2.36)
o Digest::SHA::PurePerl..........ok (v5.48)
o Encode::HanExtra...............Not installed! (Optional - Required to handle mails with several Chinese character sets.)
o GD.............................ok (v2.35)
o GD::Text....................ok (v0.86)
o GD::Graph...................ok (v1.44)
o GD::Graph::lines............ok (v1.15)
o GD::Text::Align.............ok (v1.18)
o IO::Scalar.....................ok (v2.110)
o IO::Wrap.......................ok (v2.110)
o JavaScript::Minifier...........ok (v1.05)
o JSON...........................ok (v2.50)
o JSON::PP....................ok (v2.27103)
o JSON::XS....................ok (v1.43)
o LWP::UserAgent.................ok (v2.033)
o Mail::Internet.................ok (v2.07)
o Mail::POP3Client...............ok (v2.18 )
o IO::Socket::SSL.............ok (v1.01)
o MIME::Base64...................ok (v3.07)
o MIME::Tools....................ok (v5.428)
o ModPerl::Util..................ok (v2.000004)
o Apache::DBI.................ok (v1.09)
o Apache2::Reload.............ok (v0.11)
o Net::DNS.......................ok (v0.59)
o Net::POP3......................ok (v2.28)
o Net::IMAP::Simple..............ok (v1.2017)
o Net::IMAP::Simple::SSL......ok (v1.3)
o Net::SMTP......................ok (v2.29)
o Authen::SASL................ok (v2.15)
o Net::SMTP::SSL..............ok (v1.01)
o Net::SMTP::TLS::ButMaintainedok (v0.13_01)
o Net::LDAP......................ok (v0.33)
o PDF::API2......................Not installed! (Optional - Required for PDF output.)
o Compress::Zlib..............ok (v1.42)
o SOAP::Lite.....................Not installed! (Optional - Required for the SOAP interface.)
o Text::CSV......................ok (v1.21)
o Text::CSV_PP................ok (v1.29)
o Text::CSV_XS................ok (v0.30)
o XML::Parser....................ok (v2.34)
OS is RHEL 5.4.
Any help will be appreciated
