bulk merge?

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rivermonk
Znuny newbie
Posts: 1
Joined: 13 May 2011, 01:04
Znuny Version: 2.2.5
Real Name: Dan Cohen
Company: Cloudmark

bulk merge?

Post by rivermonk »

My apologies if this topic has been addressed previously, but a search for "bulk merge" doesn't come up with very much.

I'm running OTRS v2.2.5, and I am wondering if it's possible to do a bulk merge. Specifically, I would like to select a bunch of tickets and merge them into one ticket. It doesn't seem possible with the version I am using. Has this been implemented into a later version?

Thank you for any help.
Wolfgangf
Znuny ninja
Posts: 1029
Joined: 13 Apr 2009, 12:26
Znuny Version: 6.0.13
Real Name: Wolfgang Fürtbauer
Company: PBS Logitek GmbH
Location: Pinsdorf

Re: bulk merge?

Post by Wolfgangf »

Hi,

I don't know (anymore) if bulk actions have been available in 2.2.x
in 2.4.x this where perfectly - maby you should consider to upgrade

Br
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