Customer Interface Error, please suggest

[rohit1]

Hi all,

When i log in my customer web interface, i am getting the below error, please suggest for the below error,

Oops! An Error occurred.
Error Message: No Permission to use this frontend module!
Please contact your administrator.
You can Send a bugreport or go back to the previous page.
Error Details
Backend ERROR: OTRS-CGI-10 Perl: 5.12.3 OS: MSWin32 Time: Mon May 16 18:46:23 2011 Message: No Permission to use this frontend module! Traceback (236): Module: Kernel::System::Web::InterfaceCustomer::Run (v1.56.2.1) Line: 884 Module: ModPerl::ROOT::ModPerl::Registry::C_3a_Program_20Files_OTRS_OTRS_bin_cgi_2dbin_customer_2epl::handler (unknown version) Line: 49 Module: (eval) (v1.43.2.1) Line: 204 Module: ModPerl::RegistryCooker::run (v1.43.2.1) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.43.2.1) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31

Looking forward for your kind reply.

Regards
Rohit SIngh

[crythias]

No permission means no permission. You might have made some group changes.


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[rohit1]

Hi,

I have checked the permissions, it looks correct r/w, also i have not done any group changes, please suggest.

Regards
Rohit Singh

[crythias]

Please edit your signature (see mine!)

Are there any entries in the System Log of the Admin page?
It's likely that there's a blank entry in the frontend of a group attached to a Customer module.