how to replace queue keyword with some other word

rohit1 · Post by **rohit1** » 19 May 2011, 07:24

Hi all,

I want to replace Keyword QUEUE with some other word, Is there any configuration files in SYSCONFIG, please suggest how we can achieve this?

Post by **crythias** » 19 May 2011, 14:34

where? (and PLEASE EDIT YOUR SIGNATURE)

rohit1 · Post by **rohit1** » 19 May 2011, 15:12

In the Tickets => Queue View, and also in search option there we can search with Queue name, i have to replace with another word, please suggest

rohit1 · Post by **rohit1** » 21 May 2011, 08:23

Hi crythias,

I want to replace Queue Keyword with "Location" in OTRS system, how can we achieve it, please suggest?

Post by **Daniel Obee** » 23 May 2011, 14:35

You could add another custom language file and choose whatever suits you best. See http://doc.otrs.org/developer/3.0/en/ht ... #translate in the developers manual for more information.

Greets
Dan

Znuny Open Source Ticketsystem

how to replace queue keyword with some other word

how to replace queue keyword with some other word

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