how and where I can to install GD module in otrs?

[oscar]

hi guys

question 1
I had already install the GD which is i follow this link http://www.howtoforge.com/otrs_centos4.4

but when I want to refer the graph in OTRS Statistics, it will show this bug

1.png

How to fix this problem ?






thank you and appreciate your answer

[Wolfgangf]

did you also install the Perlmodule Perl::GD also?

[oscar]

ya, I had install everything, but still the same problem


./otrs.checkModules.pl
o CGI............................ok (v3.50)
o Crypt::PasswdMD5...............ok (v1.3)
o CSS::Minifier..................ok (v0.01)
o Date::Format...................ok (v2.22)
o Date::Pcalc....................ok (v1.2)
o DBI............................ok (v1.52)
o DBD::mysql.....................ok (v3.0007)
o Digest::MD5....................ok (v2.36)
o Digest::SHA::PurePerl..........ok (v5.48)
o Encode::HanExtra...............Not installed! (Optional - Required to handle mails with several Chinese character sets.)
o GD.............................Not installed! (Optional - Required for stats)
o GD::Text....................Not installed! (Optional - Required for stats.)
o GD::Graph...................Not installed! (Optional - Required for stats.)
o GD::Graph::lines............Not installed! (Optional - Required for stats.)
o GD::Text::Align.............Not installed! (Optional - Required for stats.)
o IO::Scalar.....................ok (v2.110)
o IO::Wrap.......................ok (v2.110)
o JavaScript::Minifier...........ok (v1.05)
o JSON...........................ok (v2.50)
o JSON::PP....................ok (v2.27103)
o JSON::XS....................Not installed! (Optional - Install it for faster AJAX/JavaScript handling.)
o LWP::UserAgent.................ok (v2.033)
o Mail::Internet.................ok (v2.07)
o Mail::POP3Client...............ok (v2.18 )
o IO::Socket::SSL.............ok (v1.01)
o MIME::Base64...................ok (v3.07)
o MIME::Tools....................ok (v5.428)
o ModPerl::Util..................ok (v2.000004)
o Apache::DBI.................ok (v1.09)
o Apache2::Reload.............ok (v0.11)
o Net::DNS.......................ok (v0.59)
o Net::POP3......................ok (v2.28)
o Net::IMAP::Simple..............ok (v1.2017)
o Net::IMAP::Simple::SSL......ok (v1.3)
o Net::SMTP......................ok (v2.29)
o Authen::SASL................ok (v2.15)
o Net::SMTP::SSL..............ok (v1.01)
o Net::SMTP::TLS::ButMaintainedok (v0.13_01)
o Net::LDAP......................ok (v0.4001)
o PDF::API2......................Not installed! (Optional - Required for PDF output.)
o Compress::Zlib..............ok (v1.42)
o SOAP::Lite.....................Not installed! (Optional - Required for the SOAP interface.)
o Text::CSV......................ok (v1.21)
o Text::CSV_PP................ok (v1.29)
o Text::CSV_XS................Not installed! (Optional - Optional, install it for faster CSV handling.)
o XML::Parser....................ok (v2.34)

[crythias]

http://joysofprogramming.com/install-pe ... dora-rhel/

Basically, you should be able to
yum install perl-GD
or
yum install perl-GD.i686
?
for each of the other not-installed GD modules, replace the :: with -, but you should yum search first.