Different FreeText for different Customers
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wipeout_630
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Different FreeText for different Customers
Our Helpdesk supports several companies. One of the required Freetext fields I have created is "Location." We have multiple locations per customer but I don't want all locations to be seen by every customer. Is there a way I can present customer specific locations?
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crythias
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Re: Different FreeText for different Customers
Generally, no. You can play around with this: http://forums.otrs.org/viewtopic.php?f=60&t=8032 if you want.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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