Error Message: Sorry, can't load C:\inetpub\wwwroot\otrs::Kernel::Language::en_ITSMConfigItem.pm
The logins were working properly from last 4 months. I'm using otrs on Windows 2003 Server, otrs is integrated to AD and using MSSQL backend. otrs version is 3.0.5Error Details
Backend ERROR: OTRS-CGI-10 Perl: 5.12.3 OS: MSWin32 Time: Tue May 24 19:31:44 2011
Message: Sorry, can't load C:\inetpub\wwwroot\otrs::Kernel::Language::en_ITSMConfigItem.pm! Check the C:\inetpub\wwwroot\otrs::Kernel::Language::en_ITSMConfigItem.pm (perl -cw)!
Traceback (1708):
Module: Kernel::Language::new (v1.77) Line: 169
Module: Kernel::Output::HTML::Layout::new (v1.350) Line: 156
Module: Kernel::System::Web::InterfaceAgent::Run (v1.58) Line: 142
Module: C:\Inetpub\wwwroot\otrs\bin\cgi-bin\index.pl (v1.89) Line: 45
I have checked for that en_ITSMConfigItem.pm file and it exist. The permissions on the file are same as any other file.