Restrict access to CI's that agents do not serve

[yuri0001]

Good day everyone!
That is the question. I am afraid that the decision not normal, but can someone tackled and found a workaround?
Say there is a CMDB with configuration items of various classes and geographically distributed. They, of course, serve by the local groups, as a first level tech support. So they can watch and update information on their CI they should be in a group - itsm-configitem and have the rights -rw. But then they have access to all CI's. The group itsm-configitem have no links to the location of CI.

Question:
How do I restrict access to CI's, they do not serve?

[Alexander Halle]

Currently one can restrict CI classes to agent groups. This can be done by defining a group for the according class in the General Catalog --> ITSM::ConfigItem::Class .

I'f you need further possibilities please create a feature request at http://otrsteam.ideascale.com/ .