Hi there,
I want to filter incoming message using a string found on the subject.
What I want = if ".de" (point-d-e) is inside the subject, move to queue "de"
What I inserted inside Match/header1/value : .de
My problem is that the system seems to IGNORE the point.
There is a match everywhere it sees de in the subject, and not .de
Is the point a sort of "wild card" ?
What is the right syntax to have a match with .de ?
-- or --
Would the problem be solved if there is a dash in place of the point : -de
Thanks for your help,
Vince
postmaster filter : help please
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Re: postmaster filter : help please
you probably need to escape the dot like \.de as we are dealing with regular expressions here!
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OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting