Error while backing up

[ptay]

Hello, on my test box this works fine but on production box I get an error message. The /backup directory group is backup with full rights on both production and test. I also cannot locate the file /var/log/procmail-2011-01.log (even as root).

Code: Select all

[backup@cops-otrs scripts]$ /opt/otrs/scripts/backup.pl -d /backup
Backup /backup/2011-05-26_15-56/Config.tar.gz ... done
Backup /backup/2011-05-26_15-56/Application.tar.gz ... tar: ./var/log/procmail-2011-01.log: Cannot open: Permission denied
tar: Error exit delayed from previous errors
failed
Dump MySQL rdbms ... done
Compress SQL-file... done
[backup@cops-otrs scripts]$

Thanks,
Paul

[jojo]

the file procmail-2011-01.log is in the var/log directory ( e.g. /opt/otrs/var/log/procmail-2011-01.log) and your backup user has no permissions on this file

[ptay]

the file procmail-2011-01.log is in the var/log directory ( e.g. /opt/otrs/var/log/procmail-2011-01.log) and your backup user has no permissions on this file

Thank you jojo, that was it!

Not sure why my test box had 664 permissions & production had 600 on /opt/otrs/var/log/procmail*. My test procmail log ended with 2010-12 and production 2011-01.