OTRS 2.1.9 Install - PerlRequire Error

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sfister
Znuny newbie
Posts: 5
Joined: 31 May 2011, 19:07
Znuny Version: 2.2.5

OTRS 2.1.9 Install - PerlRequire Error

Post by sfister »

Hello,

Just performed a vanilla install of 2.1.9 via exe. Upon startup, I get the following error:

Syntax error on line 10 of C:/OTRS/OTRS/scripts/apache2-httpd-new.include.conf:
Invalid command 'PerlRequire', perhaps misspelled or defined by a module not inc
luded in the server configuration

Anybody have a clue how to correct this? I'm running this on Windows Server Datacenter Edition, 32bit. I did also notice that at the end of the installation, the install GUI shows "error copying files", but then continues and asks if I want to perform the web setup....which of course fails to connect because Apache isn't running because of the above error.

Thanks!
Wolfgangf
Znuny ninja
Posts: 1029
Joined: 13 Apr 2009, 12:26
Znuny Version: 6.0.13
Real Name: Wolfgang Fürtbauer
Company: PBS Logitek GmbH
Location: Pinsdorf

Re: OTRS 2.1.9 Install - PerlRequire Error

Post by Wolfgangf »

it seams that you want to use mod_perl for apache but mod_perl is not installed (obvioulsy)
try deactivating mod_perl
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
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