Installation on establised IIS & MYSQL server

[daviesh4]

Hi all.

I'm having difficulty getting OTRS installed on an IIS 6 server. The server has been in use for quite some time so has quite a few websites running off it, all using their own MYSQL database. were also in a large company with a few web servers, so removing IIS and using the prebiuilt apache exe isnt an option.

I've found this guide, but it's for apache - http://doc.otrs.org/1.3/en/html/install-win32.html

And this guide but it's very vague - http://wiki.otrs.org/index.php?title=In ... SQL_Server with what seems like missing steps.

OTRS blows other systems out of the water, so it would be a shame to have to use an alternative, just because of the IIS support.

[crythias]

MySQL won't be a problem. IIS ... well, it may not run fast on IIS, but http://faq.otrs.org/otrs/public.pl?Acti ... ItemID=282

[dama]

Hi,

I have OTRS from 2.4.6 to version 3.0.7 running on a IIS 7 server with PerlEx and mysql.
I have to say it works pritty quick.
It whas abit of a pain to setup but once i had it running it works great.
If you are going to run it on IIS with Perlex you should not forget to install one patch for the sysconfig.
without this patch you have to recycle the app poll every time you do a change in sysconfig.

The patch for version 3.0.7:

*** Kernel/Modules/AdminSysConfig.pm
--- 693,701 ----
# submit config changes
$Self->{SysConfigObject}->CreateConfig();

+ # cause PerlEx to reload the application (and thus the configuration)
+ if (exists $ENV{'GATEWAY_INTERFACE'}
+ and $ENV{'GATEWAY_INTERFACE'} eq "CGI-PerlEx")
+ {
+ PerlEx::ReloadAll();
+ }
+
# redirect
return $Self->{LayoutObject}->Redirect(
OP =>