Age time in working hours

Moderator: crythias

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mark
Znuny newbie
Posts: 1
Joined: 20 Jun 2011, 16:38
Znuny Version: 3.0.7

Age time in working hours

Post by mark »

Hi all,

i have installed OTRS 3.0.7 for test purpose. I've read that ticket age always increasing, even if the ticket was closed.
I will like to stop the ticket age in no working hours. I've set my calendar with working hours.
How is possible to solve it?

Thanks,

Mark.
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