Where we can see the mails sent thru webmail (sentmail)

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rani+bandaru
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Joined: 10 Jun 2010, 11:33
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Where we can see the mails sent thru webmail (sentmail)

Post by rani+bandaru »

Hi friends
we r using ORTS 2.4.9 .In Webmail we can see the Received mails in Inbox but where we can see the composed mails by us.
i.e., sent mails .How to enable this feature. ????

Regards,
rani
crythias
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Re: Where we can see the mails sent thru webmail (sentmail)

Post by crythias »

You can't. You shouldn't be human-wise looking at your webmail inbox for OTRS.
But this isn't a frailty of OTRS. In general, most outbound webmail services are ignorant of your use of SMTP or sendmail.

If you want this information kept in one location, you should consider using a mail archiving system such as MailArchiva https://www.mailarchiva.com/
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:

Re: Where we can see the mails sent thru webmail (sentmail)

Post by crythias »

If you were talking about http://forums.otrs.org/viewtopic.php?f=62&t=10192 I apologize. Because I didn't use that feature, I didn't know about it.
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
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