Move tickets to a new database

[bsod]

Hi,

Is it possible to move only the tickets from one database to another, or is it always needed to upgrade the current server (or identical one?)

We have version from the stone-age, 1.2.4, but want to give it a go for the newest version available. However, I would test it on Windows server (now on Linux). And the system name and everything else would, at least temporarily change - so basically, I would want only tickets from the old database to the newer one.

Do I need to do a step-by-step upgrade for the DB backup, and then restore it to the new version, or can I just upgrade it straight to 3.0?

And mainly, can I only move tickets, not everything else also?

[ferrosti]

You will have to upgrade all the way from 1.x to 3.0.
Search the forum, there are plenty of threads about this topic.