Re: errors ldap-customer[solved]

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fisk5
Znuny newbie
Posts: 27
Joined: 17 Feb 2011, 01:30
Znuny Version: 3.0

Re: errors ldap-customer[solved]

Post by fisk5 »

I get this error when trying to auth as a customer
ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Tue Feb 22 11:46:58 2011

Message: Need CustomerUser->Params->Host in Kernel/Config.pm

Traceback (23092):
Module: Kernel::System::CustomerUser::LDAP::new (v1.61) Line: 67
Module: Kernel::System::CustomerUser::new (v1.61) Line: 105
Module: Kernel::System::Web::InterfaceCustomer::Run (v1.56) Line: 160
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_customer_2epl::handler (unknown version) Line: 45
Module: (eval) (v1.43) Line: 204
Module: ModPerl::RegistryCooker::run (v1.43) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.43) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31

ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Tue Feb 22 11:46:58 2011

Message: Need CustomerUser->Params->Host in Kernel/Config.pm

Traceback (23092):
Module: Kernel::System::CustomerUser::LDAP::new (v1.61) Line: 67
Module: Kernel::System::CustomerUser::new (v1.61) Line: 105
Module: Kernel::System::Ticket::new (v1.486) Line: 141
Module: Kernel::System::Web::InterfaceCustomer::Run (v1.56) Line: 167
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_customer_2epl::handler (unknown version) Line: 45
Module: (eval) (v1.43) Line: 204
Module: ModPerl::RegistryCooker::run (v1.43) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.43) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31

ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Tue Feb 22 11:46:58 2011

Message: Need CustomerUser->Params->Host in Kernel/Config.pm

Traceback (23092):
Module: Kernel::System::CustomerUser::LDAP::new (v1.61) Line: 67
Module: Kernel::System::CustomerUser::new (v1.61) Line: 105
Module: Kernel::System::CustomerAuth::new (v1.34) Line: 95
Module: Kernel::System::Web::InterfaceCustomer::Run (v1.56) Line: 200
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_customer_2epl::handler (unknown version) Line: 45
Module: (eval) (v1.43) Line: 204
Module: ModPerl::RegistryCooker::run (v1.43) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.43) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31

ERROR: OTRS-CGI-10 Perl: 5.8.8 OS: linux Time: Tue Feb 22 11:46:58 2011

Message: No such user 'test'!

Traceback (23092):
Module: Kernel::System::CustomerUser::SetPreferences (v1.61) Line: 493
Module: Kernel::System::CustomerAuth::Auth (v1.34) Line: 155
Module: Kernel::System::Web::InterfaceCustomer::Run (v1.56) Line: 203
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_customer_2epl::handler (unknown version) Line: 45
Module: (eval) (v1.43) Line: 204
Module: ModPerl::RegistryCooker::run (v1.43) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.43) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31

http://pastebin.com/y3kEfcnk
wthk
Znuny newbie
Posts: 10
Joined: 23 Jun 2011, 12:27
Znuny Version: 3.0.8

Re: errors ldap-customer[solved]

Post by wthk »

Hi,

could you please post your solution?
I've got the same problem...
Thanks!
wthk
Znuny newbie
Posts: 10
Joined: 23 Jun 2011, 12:27
Znuny Version: 3.0.8

Re: errors ldap-customer[solved]

Post by wthk »

perl-ldap module was missing...
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