Installing OTRS with Apache and MySql already installed

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amislash
Znuny newbie
Posts: 5
Joined: 07 Jul 2011, 21:02
Znuny Version: 3.0.9

Installing OTRS with Apache and MySql already installed

Post by amislash »

Hi,

My company has the following requirement:

They are are running OTRS on a test server that doesn't have Apache or MySql. Now they want to move it to production server which already has an instance of Apache and MySql running.

My question is, is this possible? since I read in the installation manual :
" you should only install OTRS on Windows systems that don't already have an installation of Apache or another web server, or MySQL."

If possible, then what are the steps?

Thanks in advance.
MichaelR
Znuny expert
Posts: 250
Joined: 12 Oct 2010, 01:35
Znuny Version: 3.0.9
Company: LRS Health

Re: Installing OTRS with Apache and MySql already installed

Post by MichaelR »

You could, but it's a tricky road.

If you just copy the files across you will need to:
- Merge OTRS Apache config
- Make sure PERL is copied
- Make sure PATH variable is set correctly
- Manually create OTRS table/import data/set permissions
- Manually install services for Cron/MySQL
OTRS: 3.0.9 & ITSM 3.0.4 - OS: Windows 7 - DB: MySQL - Heaps of random/useful hacks :)
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amislash
Znuny newbie
Posts: 5
Joined: 07 Jul 2011, 21:02
Znuny Version: 3.0.9

Re: Installing OTRS with Apache and MySql already installed

Post by amislash »

I'm so sorry for the late reply Michael. I forgot to check the "notify me when a reply is posted". Thank you so much for your help.
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