SpellChecker will not find misspelled words

[jackmojo]

I'm in a situation where my managers want the switch turned on to require a spell check of any outgoing emails.

Thus: Ticket::Frontend::NeedSpellCheck: YES

I've copied the Spell Checker info from Defaults.pm into config.pm and they are:

$Self->{SpellChecker} = 1;
$Self->{SpellCheckerBin} = '/usr/bin/ispell';
$Self->{SpellCheckerDictDefault} = 'english';

I have ISPELL installed to /usr/bin/ispell -- so, I can see the ispell executable in that directory, and the English dictionary is listed as a folder within this directory.

PLEASE NOTE: This is OTRS 2.4.7 running on Windows XP.

When I hit the button to check spelling, it finds NO misspelled words. I have ensured that there are MANY misspelled words in my test. All my browsers pick up the misspellings (they show up underlined) but the OTRS checker misses them.

Having the techs use the browser's spell check feature is not an option since, as I mentioned before, management wants a REQUIRED spell check on every message.

Please help!!

[jojo]

I reall doubt that you installed ispell in '/usr/bin/ispell' on a windows system