New theme activated but not being used

[wipeout_630]

I have just finished creating a new theme and activated it in Frontend::Theme, selected the theme in user preferences and changed the site default theme to the new one. However, when I browse to the pages that were supposed to be changed, my modifications are not being used. I followed the guide in Chap. 14 of the admin manual but it is not working. Is there something else I need to modify in SysConfig to make it start using the new Theme?

[ferrosti]

Try rebuilding your config and restarting apache.

[wipeout_630]

That worked wonderfully. Thank you!

[wipeout_630]

Ran into another problem. Modifications to CustomerTicketMessage.dtl located in my new theme folder is not being used. I have rebuilt the config, restarted the server, disabled all other themes in the system and changed the default theme to my new theme. I have verified the files are named the exact same and permissions are the same but I cannot get the modified CustomerTicketMessage.dtl to be used. Is there a step I'm missing somewhere?

[wipeout_630]

Solved. The OTRS 3.0.9 version of CustomerTicketMessage.dtl does not support specific FreeText dlt:blocks. You have to insert a single generic dlt:Block:FreeText statement and it will display the fields in numerical order.