Install OTRS and Forge on same machine with same httpd.

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pankaj_p_mishra
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Installation on centos

Post by pankaj_p_mishra »

Hi,
I have one question regarding otrs installtion on centos...
i installed otrs through rpm on centos with all his dependencies but when i am trying to access index.pl, it throws an error message

/********************************************************************************************************************************************************
Can't locate HTTP/Config.pm in @INC (@INC contains: ../../ /usr/Custom /usr/Kernel/cpan-lib /usr /opt/otrs/Custom /opt/otrs/Kernel/cpan-lib /opt/otrs/ /usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib64/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/5.8.8 . /etc/httpd) at /usr/lib/perl5/site_perl/5.8.8/LWP/UserAgent.pm line 746.

For help, please send mail to the webmaster (root@localhost), giving this error message and the time and date of the error.

*********************************************************************************************************************************************************/
please tell me necessary steps to solve that problem.

Thanks
pankaj_p_mishra
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Joined: 14 Jul 2011, 05:35
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Install OTRS and Forge on same machine with same httpd.

Post by pankaj_p_mishra »

Hi,
Can i install OTRS and Forge on same machine having same apache server (httpd) on centos.

I installed forge with apache server (httpd) on centos machine and now trying to install OTRS on same machine.
Installation is okay but when i am trying to access ../otrs/index.pl it shows an error message
//*****************
Can't locate HTTP/Config.pm in @INC (@INC contains: ../../ /usr/Custom /usr/Kernel/cpan-lib /usr /opt/otrs/Custom /opt/otrs/Kernel/cpan-lib /opt/otrs/ /usr/lib64/perl5/site_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib64/perl5/vendor_perl/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib64/perl5/5.8.8/x86_64-linux-thread-multi /usr/lib/perl5/5.8.8 . /etc/httpd) at /usr/lib/perl5/site_perl/5.8.8/LWP/UserAgent.pm line 746.

For help, please send mail to the webmaster (root@localhost), giving this error message and the time and date of the error.

******************//
may be related to installation of OTRS and Forge on same server :?
Please tell me what actual problem is ?
jojo
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Re: Install OTRS and Forge on same machine with same httpd.

Post by jojo »

Follow the installation Process in the doucmentation. Did you check that all needed Perl Modules are installed?

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pankaj_p_mishra
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Re: Install OTRS and Forge on same machine with same httpd.

Post by pankaj_p_mishra »

Hi jojo,
Yes ! i already checked, but not find any type of missing :(
Any other suggestion, let me know .
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