invalid version

[thomkortekaas]

Code: Select all

Software error:
Invalid version format (non-numeric data) at E:/OTRS/OTRS//Kernel/System/Log.pm line 160.

I suddenly get this error when I use one of the menu buttons like:
- Responsible
- Owner
- Close
- Note

If I click on the other buttons like:
- History
- unlock
- Print
- customer

It works just fine.

Ive been messing around to find the cause of it, but it's really inconsistent.
Like if I empty the cache, it works 2 times suddenly and after that error comes back.
Same for restarting cron jobs service, deleting system cache - JS cache - CSS cache.
I really need to fix this asap, can someone point out where to look or how to fix it.?!

Edit: the weird thing about it is, when I refresh the screen (pressing the F5 button numerous of times) it suddenly works. The close screen is loaded normally and I can close the ticket. This is the reason I think it's in the cache mechanisme.
I used otrs.deleteCache.pl a few times, doesn't make a difference.

[sfister]

* bump * Same problem.....

[MichaelR]

Post the start of Kernel/Modules/AgentTicketActionCommon.pm

It looks like the version string is not there....

Do you have something like

Code: Select all

use vars qw($VERSION);
$VERSION = qw($Revision: 1.33.2.4 $) [1];

at the start?