Disable form submit on enter keypress

[robertoi]

Hi,
can I disable form submit on enter keypress when i compose a ticket?

Tanks

Roberto

[Alexander Halle]

I find it difficult to understand your question. Could you please explain your use case or give some details ?

[MichaelR]

If you are focused in a HTML form and hit the enter key, your browser will attempt to 'submit' the form.

It is a browser related function I think. You might be able to capture the key-press in javascript and do nothing with it....

[danchitu86]

Hello!

Is there a way to apply this: http://support.microsoft.com/kb/298498 on OTRS 3.2.3?
By mistake, instead on enter a new line in the response to the customer, you "press" the submit button.

Thanks a lot!
Dan

[crythias]

one way I know that also works is to have a field, such as the time units, as a required field. That way you *have* to put something in there (and Time Units is at the bottom, so it's typically last) and the form won't submit without data in the required field.

[danchitu86]

Great idea, but how can I make the time accounting a required field?

Thanks a lot! Is there in Sys Config?

[crythias]

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