Good Morning,
My company use the OTRS 2.0.4, and we need make the UPDATE. If we make the update our setting are the same or the access profile, email group and the history of call will disappear ?
This new otrs 3.0.5 support XGB? And the base support a lot of call?
Thank you.
Regards
Rodrigo Salzman
OTRS 2.0.4
Moderator: crythias
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rodrigosalzman
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Wolfgangf
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Re: OTRS 2.0.4
Rodrigo,
if you follow the UPGRADING procedure, you will not loose anything
What is XGB?
BR
if you follow the UPGRADING procedure, you will not loose anything
What is XGB?
BR
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting