FAQ 2.0.6 cutomer interface problem

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pistobef
Znuny newbie
Posts: 20
Joined: 02 Sep 2010, 12:40
Znuny Version: 3.0.9
Location: Italia

FAQ 2.0.6 cutomer interface problem

Post by pistobef »

i've just installed FAQ 2.0.6 on OTRS 3.0.9 and I've two question.
1) in the customer frontend is apperead SearcFAQ menu but not FAQ menu; which config step have step i've missed?
2) after creating a new category and public faq I can see and browse it from public interface but in customer interface i can see it in catogory tree but i cant browese it if I don't insert customer users in faq group :( .
There's an easy way the get FAQ autorization to all customer (i'm looking a solution that for new customer I'll do nothing.
OTRS 3.0 on Debian with MySQL database connected to Opnen LDAP for Agents and Customers.
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