DNS issue with forums.otrs.org

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troffasky
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Joined: 04 Apr 2011, 15:38
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Real Name: Alex Dekker

DNS issue with forums.otrs.org

Post by troffasky »

Anyone else seen this?

# nslookup forums.otrs.org
Server: 10.34.53.1
Address: 10.34.53.1#53

Non-authoritative answer:
forums.otrs.org canonical name = otrs-forum.de.

# nslookup otrs-forum.de
Server: 10.34.53.1
Address: 10.34.53.1#53

Non-authoritative answer:
*** Can't find otrs-forum.de: No answer
OTRS 3.2.8 on Ubuntu 12.04.2 LTS
jojo
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Re: DNS issue with forums.otrs.org

Post by jojo »

There is a problem with the otrs-forum.de Domain at the moment.

We changed the DNS entry for forums.otrs.org:

Calypso:Desktop jb$ dig forums.otrs.org

; <<>> DiG 9.6.0-APPLE-P2 <<>> forums.otrs.org
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 63722
;; flags: qr rd ra; QUERY: 1, ANSWER: 2, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;forums.otrs.org. IN A

;; ANSWER SECTION:
forums.otrs.org. 167784 IN CNAME otrs-community.net.
otrs-community.net. 81384 IN A 178.63.97.148
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
emning
Znuny newbie
Posts: 3
Joined: 02 Sep 2011, 08:42
Znuny Version: 3

Re: DNS issue with forums.otrs.org

Post by emning »

Is this also why http://wiki.otrs.org/ is down?

Does anyone know if the wiki is coming back up, or if the information has been moved elsewhere?

I used the docs there to do a test install on Ubuntu a couple of weeks ago, and now that it's time to do a proper install the doc is gone. :(

Runar
jojo
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Posts: 15020
Joined: 26 Jan 2007, 14:50
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Re: DNS issue with forums.otrs.org

Post by jojo »

wiki.otrs.org is alos pointing to wiki.otrs-forum.de.

The otrs-forum.de domain is not working at the moment. You can use wiki.otrs-community.net at the moment.

We will change the DNS entry
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
emning
Znuny newbie
Posts: 3
Joined: 02 Sep 2011, 08:42
Znuny Version: 3

Re: DNS issue with forums.otrs.org

Post by emning »

jojo wrote:You can use wiki.otrs-community.net at the moment.
Perfect. Thank you for the quick response, and good luck with the DNS hackery.

Runar
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