When changing the location of attachments to file storage, it only affects new tickets from the date it was put on.
Is there any scripts or programs made to remove them from the DB and put them to the location on the file share?
This will make everything use the fileshare, hence alot of speed will be gained.
Attachment database to file storage
Moderator: crythias
Attachment database to file storage
OTRS 3.0.11 , RHLE 5.6 & CentOS 6
MSSQL 2008 R2 , Windows 2008 R2
MSSQL 2008 R2 , Windows 2008 R2
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Re: Attachment database to file storage
otrs.ArticleStorageSwitch.pl
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OTRS 6.0.13/ ITSM 6.0.13
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OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting