postmaster cron job

[jforrow]

Hi,

I've configured my OTRS user's crontab to disable the postmaster, generic agent and pending tasks jobs 2300 and 0300 while the backup runs. I've done this to try and trouble shoot some problems I'm having where multiple PostMaster tasks queue up overnight.

I've found that despite the cron tasks being disabled, the Postmaster tasks still try and run during the backup. My question is, what is causing these postmaster tasks to run? Is there some configuration in the database that ignores the cron?

Thanks

Jon

[Wolfgangf]

try running

Code: Select all

crontab -l -u otrs

an see if your generic agent is changing the crontab accordingly to your whishes

[jforrow]

This is the otrs crontab:

I don't understand why postmaster still tries to run between 2300 and 0300.

Code: Select all

# Run the Backup Routine at 23:00 every night
20 23 * * *    /$HOME/scripts/backup.pl -d /var/otrs_backups/ -r 30 -t fullbackup

# delete expired cache weekly (Sunday mornings)
30 3 * * 0  $HOME/bin/otrs.CacheDelete.pl --expired >> /dev/null
40 3 * * 0  $HOME/bin/otrs.LoaderCache.pl -o delete >> /dev/null

# start generic agent every 15 minutes between 03:00 and 23:00
*/15 3-23 * * *    $HOME/bin/otrs.GenericAgent.pl >> /dev/null

# start generic agent every 23 minutes between 03:00 and 23:00
*/23 3-23 * * *    $HOME/bin/otrs.GenericAgent.pl -c db >> /dev/null

# check hourly at 13 minutes the pending jobs between 03:00 and 23:00
13 3-23 * * *    $HOME/bin/otrs.PendingJobs.pl >> /dev/null

# check daily the spool directory of OTRS at 22:10
10 22 * * *  $HOME/bin/otrs.cleanup >> /dev/null

# fetch emails every 1 minutes between 03:00 and 23:00
*/1 3-23 * * *    $HOME/bin/otrs.PostMasterMailbox.pl >> /dev/null

# just every day
01 05 * * * $HOME/bin/otrs.RebuildTicketIndex.pl >> /dev/null