I'm defining my configuration and i had defined my services and my customers. Now i'm trying to define my SLA and i would like to define different SLA on a service to different customers but i don't know how to do it.
Am i doing something logic or is there any other way to define this?
For example, i have a customer A with service S1 and my SLA should be 8x5. I have also a customer B on the same service S1 with 24x7. I cannot see how to configure it
Thanks in advance
Different SLA on different customers
Moderator: crythias
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rgonzalez_docout
- Znuny newbie
- Posts: 3
- Joined: 02 Sep 2011, 13:12
- Znuny Version: 3.0.5
- Real Name: Roberto Gonzalez
- Company: DOCOUT