Need help with CMDB history

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b_cympake
Znuny newbie
Posts: 2
Joined: 06 Sep 2011, 18:53
Znuny Version: 3.0.10

Need help with CMDB history

Post by b_cympake »

Hi All,
is there any way to see which CIs in CMDB were linked, if they were unlinked later? For example i have computer, processor and HDD. HDD been unlinked, but i want to see in computer's history which HDD it was linked to. When i'm clicking Zoom view in computer's History nothing happens :(
Thanks!
sorry for my bad english..
Lorenzo_Marschall
Znuny advanced
Posts: 106
Joined: 13 May 2011, 14:47
Znuny Version: 2.4 / 3.x
Real Name: Lorenzo Marschall
Company: bmsoft information technologies GmbH
Location: Germany, Italy
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Re: Need help with CMDB history

Post by Lorenzo_Marschall »

You should see LinkAdd and LinkDelete entries in your CI's history. Did you check whether you can see any Link History in the other object's history, e.g. HDD? If not, please check Admin|SysConfig|ITSMConfigItem::EventModule

Apart, it must be enabled of course, which should be by default, the key "event" must contain LinkAdd and LinkDelete entries.

bye,

Lorenzo
OTRS + ITSM + PostgreSQL @ Debian
b_cympake
Znuny newbie
Posts: 2
Joined: 06 Sep 2011, 18:53
Znuny Version: 3.0.10

Re: Need help with CMDB history

Post by b_cympake »

It shows actions LinkAdd and LinkDelete in CI's History, but it is not creating new version of CI after adding or deleting links,so when I push Zoom View in CI's history nothing happens. Where can it be modified? I need to create new version of CI after i add, delete or modify links between CIs.
jojo
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Re: Need help with CMDB history

Post by jojo »

thats not possible
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