OTRS + Apache mod_proxy

[maureliosilverio]

Hi!
I'm need to access otrs through apache. This is necessary because otrs is inside a LAN, and only apache is published to external access. So, I've created a proxy rule that redirects all request sent to apache to otrs. The topology is attached.

Here is apache's config:

Code: Select all

<VirtualHost *:80>
    ServerName mydomain.com
    ServerAlias suport.mydomain.com
    ServerAdmin webmaster@mydomain.com.br
    ProxyRequests Off
    <Proxy *>
        Order deny,allow
        Allow from all
    </Proxy>
    ProxyPass / http://5.191.28.77/otrs/index.pl
</VirtualHost>

When I'm try to access http://mydomain.com/, OTRS tells that my browser is to old. I belive this is because apache can't access some files (looking at source code, I found that this file can't be accessed: http://mydomain.com/otrs-web/skins/Agen ... 7c639b.css). If i try to access that file directly by the browser, the bellow error message is displayed:

Software error:

slurp_filename('/opt/otrs/bin/cgi-bin/index.plotrs-web') / opening: (2) No such file or directory at /usr/lib/perl5/ModPerl/RegistryCooker.pm line 541
For help, please send mail to the webmaster ([no address given]), giving this error message and the time and date of the error.

What I did wrong?

[maureliosilverio]

Solved by my self!

Here is the new apache config:

Code: Select all

<VirtualHost *:80>
    ServerName mydomain.com.br
    ServerAlias suport.mydomain.com.br
    ServerAdmin webmaster@mydomain.com.br
    ProxyRequests Off
    <Proxy *>
        Order deny,allow
        Allow from all
    </Proxy>
    <Location />
        ProxyPass http://5.191.28.77/otrs/index.pl
        ProxyPassReverse http://5.191.28.77/otrs/index.pl
    </Location>
    <Location /otrs-web>
        ProxyPass http://5.191.28.77/otrs-web
        ProxyPassReverse http://5.191.28.77/otrs-web
    </Location>
</VirtualHost>