Migrating to New Server

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kobi
Znuny newbie
Posts: 15
Joined: 04 Oct 2011, 13:59
Znuny Version: 3.0.10
Real Name: Kobi

Migrating to New Server

Post by kobi »

Hi,

I installed OTRS on windows and now i want to move all the data and configuration including installed modules to Linux server.
what is the best way to do it ?

Thanks.
Wolfgangf
Znuny ninja
Posts: 1029
Joined: 13 Apr 2009, 12:26
Znuny Version: 6.0.13
Real Name: Wolfgang Fürtbauer
Company: PBS Logitek GmbH
Location: Pinsdorf

Re: Migrating to New Server

Post by Wolfgangf »

For example this way:
1) install the same version of otrs on the linux
2) export your config from windows OTRS
3) run otrs.backup on windows and otrs.restore on Linux
4) restore your config in Linux
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
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