Browser warning after ITSM 3.0.5 install

Moderator: crythias

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vince_crn
Znuny newbie
Posts: 1
Joined: 29 Sep 2011, 13:19
Znuny Version: 3.0.10
Real Name: Vincent
Company: Bull
Location: Luxembourg

Browser warning after ITSM 3.0.5 install

Post by vince_crn »

Hello,

I have the same problem as describe in the FAQ 4200371

"Login is not possible neither for agents nor for customers. Message "Your browser is too old. Please read the documentation...." will be displayed even on latest versions on different browsers. "

But the solution didn't work !

FAQ4200371 solution
remove everything in $OTRS_HOME/var/tmp/Cache
search ZZZAuto.pm for lines like $Self->{'Frontend::Module'}->{'AgentStats'} = { ... }; and comment them out
remove ZZZAAuto.pm and run afterwards $OTRS_HOME/bin/otrs.RebuildConfig.pl
run following command "$OTRS_HOME/bin/otrs.LoaderCache.pl -o delete

Other idea ?

Thanks
mcdietz
Znuny newbie
Posts: 1
Joined: 13 Aug 2011, 19:26
Znuny Version: 3.0.9
Real Name: Cecil Dietz
Company: GCTS

Re: Browser warning after ITSM 3.0.5 install

Post by mcdietz »

I was having the same problem. I don't know of a permanent solution, but a workaround is to disable selinux.
I used the following command.

setenforce 0
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